Job Description
Refinitiv in Manila is seeking a Digital Customer Success Manager to enhance customer value through proactive digital experiences. The role involves developing onboarding programs, creating adoption campaigns, and leveraging data to minimize churn risks. The ideal candidate has over 5 years of experience in customer engagement in B2B SaaS and proficiency in tools such as Gainsight and Eloqua. The position offers a hybrid work model, emphasizing flexibility and work-life balance, alongside career development opportunities and competitive benefits.
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