Job Description
**Requisition ID: 453215**
**Work Area: Sales**
**Expected Travel: 0 - 40%**
**Career Status: Professional**
**Employment Type: Regular Full Time**
**Career Level: T2-2**
**Additional Locations:**
Original Posting Date: 06/15/2026
Job Title: Digital Customer Success Manager (DCSM)
Location: Newtown Square, PA
Work Model: Hybrid Work Model
Purpose and Objective:
SAP America, Inc. seeks a Digital Customer Success Manager (DCSM) at our Newtown Square, PA location to engage, enable, and support customers in assigned region on post-sales engagement methodology and post sales related topics cross cloud or LOB specific.
Expectations and Tasks:
Provide value and expertise regarding specific LOBs, in order the continuity of the customer's (and their customer's) cloud subscription-based solutions and maximizing their usage at the product level. Support assigned customers to establish their own custome...
**Work Area: Sales**
**Expected Travel: 0 - 40%**
**Career Status: Professional**
**Employment Type: Regular Full Time**
**Career Level: T2-2**
**Additional Locations:**
Original Posting Date: 06/15/2026
Job Title: Digital Customer Success Manager (DCSM)
Location: Newtown Square, PA
Work Model: Hybrid Work Model
Purpose and Objective:
SAP America, Inc. seeks a Digital Customer Success Manager (DCSM) at our Newtown Square, PA location to engage, enable, and support customers in assigned region on post-sales engagement methodology and post sales related topics cross cloud or LOB specific.
Expectations and Tasks:
Provide value and expertise regarding specific LOBs, in order the continuity of the customer's (and their customer's) cloud subscription-based solutions and maximizing their usage at the product level. Support assigned customers to establish their own custome...
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