Director, HR Shared Services

Reports to: Chief People Officer  

Location: Dublin, Ireland (Office-Based or Hybrid)

Position Summary:

The Director of HR Shared Services leads the end-to-end HR Shared Services function, establishing a modern, scalable service organization that delivers a consistent, high quality employee experience globally. This role is a cornerstone of the company’s Workday transformation and broader evolution toward a Systemic HR operating model. 

The Director is accountable for building a high performing, AI enabled HR service organization that integrates self-service, automation, intelligent case management, and proactive support to our colleagues across 40+ countries globally. A core mandate of the role is to shift HR Shared Services from reactive ticket resolut...