Director of AI-Powered Experience Orchestration

Genesys is looking for an AI and Experience Orchestration Director who will lead strategic engagements to accelerate the adoption of AI capabilities. The successful candidate will work closely with core account teams to translate business goals into impactful AI use cases. This position requires 10-12 years of experience in software or AI-related roles and strong communication skills.

Responsibilities include engaging with senior leaders, guiding deal strategy, and driving execution of sales initiatives. Candidates with a strong background in customer experience technology will excel in this role.