Full-time Posted June 19, 2026
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Job Description

Step into a critical role at Harry Rosen as the Director of Loyalty & CRM for a 12-month contract based in Toronto. Drive comprehensive strategies that enhance customer loyalty and engagement.
Harry Rosen is searching for a strategic leader to improve its CRM and loyalty initiatives. You will oversee the CLUB HARRY program, lifecycle marketing efforts, and leverage marketing technology to optimize customer experiences. Your role will significantly influence how the company connects with its clients and the results they achieve.
Key Responsibilities:
• Lead strategy for CLUB HARRY loyalty memberships and promotions
• Execute lifecycle marketing initiatives across digital channels
• Utilize data insights to enhance customer experiences
• Manage CRM technology platforms effectively
• Support budget management and compliance training
Requirements:
• Proven background in CRM and customer engagement leadership
• Solid grasp of lifecycle marketing and segmentatio...

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