Director of Operations — Growth & Process Improvement

Probe Group is seeking an Operations Director to manage the successful operation of a customer contact management site in Makati City, Philippines. The ideal candidate will have extensive leadership experience and a strong capability in fiscal management to meet profitability goals. This role includes leading process improvements and ensuring high associate satisfaction while nurturing client relationships.

The Operations Director will work closely with multidisciplinary teams and maintain a positive image of Probe within the community, driving profitable business growth and supporting both associates and clients.