Job Description
Service Dispatcher & Customer Support Representative
Location: Remote (Philippines Preferred)
Employment Type: Full-Time
Schedule: U.S. Hours (Weekend Availability Required)
Reports To: Operations Manager
About the Role
We are looking for a Customer Support Representative / Dispatcher to serve as the operational hub of the business.
This is a dispatcher-first role, focused on coordinating technicians, managing schedules, and ensuring jobs are executed efficiently. In addition, you will support customer communication—especially during weekends and after-hours.
The ideal candidate is highly organized, thrives under pressure, and can think critically to solve scheduling challenges in real time.
What You’ll Do
Dispatching & Scheduling (Primary Responsibili...
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