Job Description
Your mission
Servus und hallo bei uns hier in Sungrow! We are thrilled to welcome you to a pivotal role that connects our groundbreaking green energy solutions with our valued distributors, installers, and end-users across Germany. Curious what this is all about? Let's dive right in:
- Manage the hotline and ticket system for distributors, installers, and end-users in Germany.
- Provide comprehensive training to distributors and installers within the designated region.
- Execute onsite troubleshooting and commissioning activities as needed in the region.
- Participate in pre-sale customer visits alongside account managers in the local market.
- Develop, record, and document FAQs and online courses for the German region.
- Generate weekly, monthly, quarterly, and annual performance reports for the regional department center.
Your profile
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