Document Control Specialist

Job Title: Document Control Specialist#

Location: Quebec City, QC (onsite)

Duration: 6 months contract (with possibility of extension/conversion)

Key Responsibilities

• Serve as the first point of contact with customers either on the phone or at the branch.
• Develop positive relationships with key customers.
• Assess customer needs and gather pertinent information.
• Create basic work orders in appropriate systems.
• Provide status updates to customers as requested.
• Support branch operations through effective customer communication and service coordination.

Required Skills

• Previous experience in a customer-facing role, preferably within the automotive industry.
• French speaking (mandatory).
• English is considered a bonus but is not required.
• Good written and verbal communication skills.
• Previous experienc...