Full-time Posted June 26, 2026
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Job Description


Role: Customer Support Specialist
Location: BR-Al Barsha Branch, Dubai
Role Purpose:

  • To assist customers in their banking requirements by delivering high quality service while projecting ADIB’s professional image in all interpersonal dealings.

Key Accountabilities of the role:
These are the main responsibilities of this role
Responsibilities:
  • Maintaining a high level of service attitude towards customers.
  • Executing, distribution, recording of customer instructions from various channels e.g. incoming mail, fax etc.
  • Handling general walk in inquiries in a pleasant manner regarding ADIBs products & services and directing the customers to the respective service areas.
  • General administrative work which may include preparation of memos, customer letters, filing etc.,
  • Delivery of cheque books and AT...

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