Job Description
Management Solutions International MSI is looking for a skilled L1 & L2 IT Support Engineer in Dubai. The role involves delivering comprehensive IT support and managing user requests in a call centre environment. Candidates should have extensive experience with Microsoft 365 and basic networking concepts.
The position requires a hands-on approach to troubleshooting, excellent communication skills, and knowledge of ticketing systems. A Bachelor's degree in IT and professional certifications are preferred.
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