Job Description
Are you an enthusiastic communicator with a knack for problem-solving? Do you thrive in dynamic environments and enjoy providing top-notch service to customers? If so, we want you on our team!
Tasks
Customer service to both active and potential customers
Handle incomeing calls, chats and emails related to:
Payments
Invoices and reminders
Plan or contract changes
Complains
Retention, etc.
Requirements
- Secondary school or higher education level required
- Strong communication skills in Dutch and English both written and spoken
- Experience in customer service roles within contact center environment for at least 6 months
- Good computer skills
- Ability to communicate professionally, enthusiastically
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