Job Description
Mercier Consultancy MD is seeking a Dutch Speaking Advisor for an innovative Online Payment Platform, with the opportunity to work in Bulgaria. This role is ideal for individuals with excellent communication skills who are passionate about assisting customers in the digital payment space. As an Advisor, you will provide expert guidance and support to Dutch-speaking users, ensuring they have a seamless and secure payment experience.
Key Responsibilities
- Respond to customer inquiries in Dutch related to online payment services, transactions, and account management.
- Provide clear explanations and assistance regarding platform features, security protocols, and troubleshooting.
- Document interactions with customers accurately using CRM software.
- Collaborate with technical and operational teams to resolve complex issues efficiently.
- Stay updated on the latest product updates, industry trends, and regulatory requirements.
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