Job Description
Responsibilities
- Plan and execute campaigns, product launches on brand website and marketplaces to achieve target, profitability and brand exposure
- Work closely with digital marketing team on implementation
- Establish and maintain strong relationships with marketplaces, logistic providers and other service providers that support the online business
- Assist in strategizing negotiation efforts with partners
- Review partner performance periodically and provide recommendations for performance improvement
- Maintain and ensure that content, including both product description and images, is up-to-date
- Ensure smooth daily operations in all aspects of the E-commerce business, from listing to inventory, order, payment, fulfilment and returns/exchanges
- Maintain high standards of customer service for online customers
- Respond to customer inquiries, resolve issues promptly, and elevate when necessary <...
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