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E-commerce Operations Manager

📍 PCJ Holding • australia, australia, Australia • Posted June 07, 2026

Full-time Posted June 07, 2026
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Job Description

Responsibilities:

  • Lead end-to-end execution of ecommerce logistics and order fulfillment activities, guaranteeing accurate and timely fulfillment and delivery.
  • Closely manage 3PLs and fulfillment partners with focus on operational excellence, cost management, proactively monitoring performance and day to day execution .
  • Develop data sets, queries, reports and other analytical tools needed to make real time business decisions and gather insights for performance management .
  • Serve as functional expert with an in-depth knowledge of all ecommerce fulfillment operations .
  • Identify and drive key areas of optimization or improvements to systems and processes which will provide measurable cost savings, or which are needed to support growth .
  • Develop and manage department KPIs, performance metrics, COGS, and operational budget, analyzing drivers of both favorable and negative variances, and proactively proposing and ...

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