Full-time Posted June 10, 2026
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Job Description

Join eBay Live as a CRM Optimization Specialist, focusing on enhancing customer engagement through innovative lifecycle strategies. Utilize your marketing skills to empower live event experiences worldwide.
In this role, you will leverage over 5 years of experience in growth marketing and CRM, particularly in e-commerce settings. You will create impactful performance-based communications across multiple channels, ensuring alignment with business goals. Your focus on experimentation will drive significant improvements in customer interactions.
Key Responsibilities:
• Create and execute a roadmap for live event participation
• Utilize data to uncover and size improvement opportunities
• Design and implement impactful A/B tests with measurable outcomes
• Develop PRDs and work closely with Engineering on test implementation
• Analyze performance results and customer feedback for insights
Requirements:
• Minimum of 5 years in product or CRM roles
• Proven exper...

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