Job Description
We are seeking an E-commerce Intern to be a part of our growing and exciting team. You will have hands on experience in learning how to support the E-commerce team in their daily operations.
Main Responsibilities for E-commerce Intern at DMK- Create sales orders and stock transfer on ERP system
- Managing of new products and updating of inventories on online platforms
- Coordinate and facilitate order fulfilment, order picking and packing by working closely with logistics and warehouse team
- Ensure all online orders are fulfilled in a timely order
- Respond to customer’s order enquires, exchanges, refunds or complaints
- Competitor monitoring reporting on a monthly basis and to suggest improvements for an optimum customer experience
- Good communication and interpersonal skills
- Independent worker and fast-learner with a high level of initiative
- Strong attention to details
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