Job Description
About the Role
The Shop Operator will be responsible for overseeing day-to-day operations, managing inventory, ensuring customer satisfaction, and handling overall chat support.
Responsibilities
- Manage and oversee all aspects of the store's operations
- Upload and update the new product listing
- Managing inventory of the shop
- Responsible for campaigns and promotion tools
- Ads strategy and data analyze
- Tracking competitor pricing
- Follows up on late shipments, and ensures the shop order fulfillment rate
Qualifications
- Has shop operation experience in Lazada, Shopee and Tiktok
- Knows how to use promotional tool
- Knows how to join the campaign
- Knows Stock Management
- Familiar with ERP to process orders
- Has customer service skills and is able to provide high-quality customer service
- ...
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