fully Posted June 24, 2026
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Job Description

Role Summary

To drive CRM performance across lifecycle touchpoints, ensuring revenue contribution, retention growth, and automation excellence. To execute and support end-to-end CRM campaigns and journeys across all channels, ensuring flawless, on-time delivery.


Key Success drivers including Accountabilities and Responsibilities

  • Support the implementation of CRM strategies.

  • Translate strategic direction into execution-ready tasks and content briefs.

  • Follow best practices for campaign accuracy, personalization, and alignment with brand objectives.

  • Provide operational feedback to help refine strategies.

  • Build, QA, and deploy campaigns (BAU, promotional, and automated journeys) across email, push, in-app, and WhatsAPP.

  • Translate business briefs into actionable requests for creative and design teams.

  • Manage campaign cale...

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