Job Description
Nigel Wright are delighted to be working exclusively with a fast‑growing, design‑led consumer brand group, looking for an experienced CRM Manager to take ownership of customer engagement across multiple digital brands. This is an exciting opportunity to join a creative, ambitious business where you’ll play a key role in driving growth, loyalty and customer lifetime value.
This role is on-site.
Key Responsibilities
- Develop and implement the full CRM strategy across the customer lifecycle
- Manage automated and manual email campaigns across multiple brands
- Lead creative briefing for templates, assets and copy
- Collaborate with marketing, design and external partners to deliver cross‑channel campaigns
- Own day‑to‑day management of the Klaviyo platform
- Monitor KPIs, report on performance and optimise ROI
- Ensure GDPR compliance and data accuracy
- Support and upskill wider marketing team me...
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