Job Description
Role Overview
We are hiring Academic Counsellors for the Renewal team to engage with existing students and parents, ensure course continuity, and drive renewals.
Key Responsibilities
1 Connect with existing customers for course renewal
2 Understand student progress and suggest suitable continuation plans
3 Handle calls and follow-ups for renewals
4 Build strong relationships with parents and students
5 Achieve monthly renewal targets
Requirements
1 Bachelor’s degree in any discipline
2 Experience in sales / counselling / retention preferred
3 Strong communication and interpersonal skills
4 Good convincing and relationship management skills
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