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EG - Collections Specialist

📍 eClerx • Muntinlupa, Metro Manila, Philippines • Posted June 09, 2026

Full-time Posted June 09, 2026
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Job Description

Client Relationship Building 

  •  Responds to Clients and internal customers through various communication methods satisfying needs promptly and efficiently. 
  •  Maintain Client records and escalate matters as required to the State Credit Manager. 
  •  Client’s account, administrative and credit matters are understood and championed. 
  •  Work with client and other resources to understand the client’s key business processes and independencies and provide solutions compatible with Rentokil Initial offerings. 
  •  Work with Rentokil Initial functions to meet customer requirements and provide advice to Sales on contract and credit solutions. 
  •  Perform client visits to enhance relationship, seek feedback and identify improvements for the overall account management practises. 
  •  Prepare and reconcile spread sheets to support specific account, contract set ups and consolidations. 
  •  Engage and educate clients to use electronic p...

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