Job Description
Job Description
Responsibilities
Location
Brand
Time Type
Contract Type
The purpose of this role is to be responsible for daily moderation of all messages on the message boards, chat rooms and/or messaging applications. Checking for inappropriate content and modifying and/or deleting messages that are in breach of the moderation guidelines.
Responsibilities
- Gestión de casos SAC en redes sociales.
- Actualizar documentos de FAQs y protocolos de atención.
- Aplicación de protocolos y documentos de respuesta.
- Escalamiento de casos según complejidad.
- Registro y seguimiento de casos gestionados.
Location
Santiago
Brand
Dentsu Creative
Time Type
Full time
Contract Type
Permanent
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