Job Description
ZRTECH SOLUTIONS is hiring a Customer Support Representative to assist users with product issues, resolve complaints, and provide guidance via chat, email, or phone.
Responsibilities
- Answer customer queries in a timely, helpful way
- Track and follow up on support tickets
- Collaborate with technical teams to resolve issues
Requirements
- Excellent communication and empathy
- 1+ year in customer service or tech support
- Comfortable using CRM or ticketing systems
We are a creative agency specializing in web design, development, and digital marketing solutions that help businesses grow online.
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