Job Description
LOCATION
Manila, PH
POSITION OVERVIEW
MCI is a tech‑enabled business services company delivering Customer Experience (CX), Business Process Outsourcing (BPO), and cloud technology solutions across various industries.
We operate in multiple countries with on‑site and remote agents and provide career development opportunities.
MCI seeks an experienced Client Success Manager to lead client relationships, grow revenue, and support long‑term growth in the staffing industry.
POSITION RESPONSIBILITIES
- Client Relationship Management : Maintain and grow relationships with existing accounts to ensure long‑term success and satisfaction.
- New Client Onboarding : Lead the implementation of new accounts, ensuring smooth onboarding and activation.
- Strategic Business Development : Identify and pursue new business opportunities through data mining, networking, and outreach.
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