Job Description
Join CLEAResult in Regina as an Energy Assistance Program Support Specialist, providing top-notch customer service to income-qualified clients. This hybrid role blends empathy with administrative excellence.
As a Support Specialist II, you will assist vulnerable populations like seniors and low-income households in accessing energy efficiency resources. Your responsibilities include answering calls, scheduling appointments, verifying customer eligibility, and ensuring data accuracy. Strong multitasking skills are essential in this customer-focused environment, with an emphasis on maintaining professionalism and clear communication throughout.
Key Responsibilities:
• Handle inbound and outbound customer communications
• Schedule appointments and coordinate with contractors
• Verify customer applications and eligibility accurately
• Maintain records in internal systems promptly
• Support reporting and documentation efforts
Requirements:
• 1–4 years of customer ...
As a Support Specialist II, you will assist vulnerable populations like seniors and low-income households in accessing energy efficiency resources. Your responsibilities include answering calls, scheduling appointments, verifying customer eligibility, and ensuring data accuracy. Strong multitasking skills are essential in this customer-focused environment, with an emphasis on maintaining professionalism and clear communication throughout.
Key Responsibilities:
• Handle inbound and outbound customer communications
• Schedule appointments and coordinate with contractors
• Verify customer applications and eligibility accurately
• Maintain records in internal systems promptly
• Support reporting and documentation efforts
Requirements:
• 1–4 years of customer ...
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