Job Description
Key Roles & Responsibilities
- Partner with Sales to understand customer requirements, and ensure successful project execution and customer satisfaction.
- Lead, coach, mentor, and develop Project Engineers and Drafters to strengthen technical capability, customer engagement, and overall team performance.
- Provide direct engineering guidance and technical problem‑solving support for Custom Solutions projects and liaise with customers to resolve issues and implement improvements for recurring concerns.
- Review and approve engineering documentation, technical deliverables, material requisitions, procurement requirements, and project‑related records.
- Ensure all engineering activities comply with the Swagelok Quality System (SQS), company policies, customer specifications, and applicable regulatory requirements.
- Act as the primary escalation point for technical, project, and customer‑related issues, ensuring timely resolutio...
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