Job Description

Job Summary
The Enterprise Architect will be responsible for defining and designing and IT solutions that will improve the delivery of customer support and marketing operations. This role requires knowing solutions such as Salesforce, Microsoft ecosystem, Google Cloud Platform, customer support processes, and marketing operations. The Enterprise Architect will work closely with customers and various departments of Capgemini to ensure that the solutions meet business needs and are aligned with the organization's strategic goals
Key Responsibilities
Solution Design: Design IT solutions that improve efficiency or the KPIS of customer support and marketing operations. Ensure that the solutions are scalable, secure, and aligned with business objectives.
Collaboration with customers: Work closely with customers and teams to understand their needs and constraints and translate them into clear requirements. W...
            

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