Job Description

  Summary 
  Entertainment Client Support Managers  provide exceptional service and support to TAIT’s diverse clientele. As a Support Manager, you are accountable for collaborating with various departments and teams to develop the right solutions to customer concerns. The work involves considerable client contact with an emphasis on providing support bespoke to the client’s system sustainment and vision. Support Managers work with clients arranging site inspections and visits, part repairs, part ordering, and assisting with the management of clients' support agreements.
  Essential Functions 
 Maintain customer relationships while advocating on behalf of the customer and the company.
 Provide feedback from customers on product quality and features
 Partnership with the commercial and product teams on client health, needs and future growth
 Manage and exceed client expectations to agree on clear scope, schedule, a...
            

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