Job Description
**C** **TG is seeking to fill an Epic Managed Services Support Analyst position for our client.**
**Location:** Remote
**Duration:** 2 years
EPIC certified or credentialed in ASAP, Stork, Orders, ClinDoc
**Duties:**
+ Provide Tier 2 support for Epic ClinDoc, Orders, and ASAP within a managed services model.
+ Troubleshoot and resolve incidents, service requests, and defects in accordance with SLAs and ITIL best practices.
+ Participate in on-call rotations and after-hours support as required.
+ Analyze clinical workflows and end-user issues to identify root causes and recommend solutions.
+ Support Nursing, ED, and OB workflows including documentation, flowsheets, orders, tracking boards, and patient status management.
+ Collaborate with clinical leadership to optimize documentation, patient throughput, and care delivery processes.
+ Perform system configuration and maintenance in Epic ClinDoc, Stork, and ASAP including templa...
**Location:** Remote
**Duration:** 2 years
EPIC certified or credentialed in ASAP, Stork, Orders, ClinDoc
**Duties:**
+ Provide Tier 2 support for Epic ClinDoc, Orders, and ASAP within a managed services model.
+ Troubleshoot and resolve incidents, service requests, and defects in accordance with SLAs and ITIL best practices.
+ Participate in on-call rotations and after-hours support as required.
+ Analyze clinical workflows and end-user issues to identify root causes and recommend solutions.
+ Support Nursing, ED, and OB workflows including documentation, flowsheets, orders, tracking boards, and patient status management.
+ Collaborate with clinical leadership to optimize documentation, patient throughput, and care delivery processes.
+ Perform system configuration and maintenance in Epic ClinDoc, Stork, and ASAP including templa...
Apply for This Position
Ready to take the next step? Click the button below to submit your application.
Submit Application