Job Description
Drive solutions as an Escalations Staff Engineer at Kinaxis in a hybrid role based in Toronto or Ottawa. Leverage your expertise in C++, Python, and problem-solving to enhance supply chain software.
At Kinaxis, we are expanding our team to support our innovative supply-chain optimization platform. In this senior role on the Escalations Team, you will coordinate cross-functional escalations, ensure defect resolution, and collaborate extensively with development and support teams. Your contributions will directly impact product quality and operational reliability.
Key Responsibilities:
• Coordinate teams to resolve complex customer escalations
• Own and drive defect remediation from start to finish
• Collaborate to troubleshoot diverse customer configurations
• Ensure high-quality, scalable solutions for customers
• Serve as a technical mentor to junior developers
Requirements:
• 7+ years of relevant experience in software engineering
• Proficiency in C++, P...
At Kinaxis, we are expanding our team to support our innovative supply-chain optimization platform. In this senior role on the Escalations Team, you will coordinate cross-functional escalations, ensure defect resolution, and collaborate extensively with development and support teams. Your contributions will directly impact product quality and operational reliability.
Key Responsibilities:
• Coordinate teams to resolve complex customer escalations
• Own and drive defect remediation from start to finish
• Collaborate to troubleshoot diverse customer configurations
• Ensure high-quality, scalable solutions for customers
• Serve as a technical mentor to junior developers
Requirements:
• 7+ years of relevant experience in software engineering
• Proficiency in C++, P...
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