Job Description
- Design and develop a variety of tourism packages and excursions catering to different customer interests (e.g., adventure, culture, luxury, nature).
- Conduct thorough research on potential excursion locations, activities, and cultural events within the UAE.
- Establish and maintain relationships with local suppliers, tour guides, transportation services, and other stakeholders.
- Negotiate contracts and service agreements, ensuring competitive pricing, quality service, and adherence to safety standards.
- Evaluate and monitor supplier performance regularly.
- Lead and manage a team of tour guides and excursion staff, providing them with training, performance evaluations, and support.
- Ensure all team members have comprehensive knowledge of the excursions, customer service practices, and safety protocols.
- Customer Experience:
- Oversee customer feedback and ensure any concerns or issues are addressed p...
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