Full-time Posted June 07, 2026
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Job Description

Key Responsibilities

Responsibilities are not limited to theenclosed

  • Receive inbound calls from policyholders in a contact centre environment.
  • Process policy and new claims transactions, which include telephone payments, existing claims queries, audit queries, general policy queries and billing queries.
  • Accurately interpret and verify billing transactions and medical bills queries.
  • Respond to simple as well as complex billing, policy auditing, existing claims, and loss control inquiries.

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