Executive - Client Acquisition

Core Telecalling Skills: Strong verbal communication and telephone etiquette Lead generation through outbound calls Client follow-up and relationship maintenance Explaining research-related services clearly to clients Convincing and negotiation skills Handling inbound and outbound calls professionally Research & Development Domain Skills: Basic understanding of PhD assistance, research projects, or academic services Ability to communicate with research scholars and academicians Knowledge of journal publication and thesis support processes (preferred) Collecting and maintaining data related to research requirements Coordinating between research teams and clients for project updates Technical & Office Skills: Proficiency in MS Excel and MS Word Experience in maintaining CRM or call records Drafting and sending professional emails Accurate data entry and report preparation Soft Skills: Patience and professionalism in client interactions Strong listening and problem-solving skills Confiden...