Executive, HC Shared Services

Job Title

Executive, HC Shared Services

Reports To

Manager, HC Shared Services

Role Purpose

This position is accountable to execute, support and facilitate the end-to-end administration and governance of employee related processes by diligently adhering to company policies, procedures, and statutory mandates to ensure sound governance is always uphold and to ensure the accuracy and confidentiality of employee's database. This role is also required to actively engage in process improvement and innovation at workplace to continuously improve the service delivery and employee experience.

Key Accountabilities

• Protect employee data confidentiality, centralize it, and maintain accuracy throughout the employee lifecycle by preparing and providing necessary documents for internal and external use.
• Operate HC Platform (Service Now, HRCC Mailbox, HREA Mailbox) - responsible in monitoring and managing employees' inquirie...