Job Description
Job Description
**Key Responsibilities**
- Direct and manage all Housekeeping operations, including Rooms, Public Areas, Laundry, and Uniform services
- Enforce strict compliance with brand standards, hygiene protocols, and established quality benchmarks
- Maintain guest satisfaction standards through rigorous cleanliness protocols and punctual service delivery
- Oversee departmental manpower planning, scheduling, and productivity metrics
- Monitor and control departmental budget, expenses, and inventory management (linen, chemicals, supplies)
- Establish and enforce standard operating procedures (SOPs) and safety regulations across all operations
- Conduct systematic inspections, audits, and quality assurance checks
- Supervise, train, and manage the Housekeeping team to ensure consistent performance and accountability
- Coordinate with Front Office, Engineering, and other departments to maintain operational continui...
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