Expense Processing Senior Manager - Business Support Management

Join our dynamic team and shape the future of global banking operations. As a Commercial Banking Business Support Manager, you'll be at the heart of delivering superior administrative services and driving process improvements. Unlock your potential with us and make your mark in a fast-paced, collaborative environment.

As an Expense Processing Senior Manager within the Business Support Management team, you will lead a team of Expense Facilitators and serve as the primary escalation point, reporting directly to the local Expense Management VP. You will ensure day-to-day operations around control, governance, and monitoring are effectively managed. In partnership with Expense Management managers, you will oversee new hire training, handle medium to complex research and escalations, recommend process improvements, and provide reporting and analytics support as needed. A strong understanding of Travel & Expense processes and a commitment to operational excellence are essential for ...