Job Description
Role: Facilities Management (FM) Helpdesk Officer
Payrate: £18.22 PAYE | £23.71 Umbrella 35 hours per week
Location: Working onsite, London Borough of Harrow | Forward Drive, Harrow, Middlesex, HA3 8NT
The London Borough of Harrow is looking for a proactive and customer focused FM Helpdesk Officer to join their busy Facilities Management team. This is an excellent opportunity for someone who thrives in a fast paced environment and enjoys being at the centre of operations.
About the Role:
As an FM Helpdesk Officer, you will act as the first point of contact for all facilities related enquiries across the council's estate. You'll manage incoming requests, coordinate with contractors and internal teams, and ensure issues are logged, prioritised, and resolved efficiently.
Key Responsibilities:
Manage helpdesk enquiries via phone, email, and internal systems
Log and prioritise maintenance requests to ensure timely resolution
Liaise with contractors and...
Payrate: £18.22 PAYE | £23.71 Umbrella 35 hours per week
Location: Working onsite, London Borough of Harrow | Forward Drive, Harrow, Middlesex, HA3 8NT
The London Borough of Harrow is looking for a proactive and customer focused FM Helpdesk Officer to join their busy Facilities Management team. This is an excellent opportunity for someone who thrives in a fast paced environment and enjoys being at the centre of operations.
About the Role:
As an FM Helpdesk Officer, you will act as the first point of contact for all facilities related enquiries across the council's estate. You'll manage incoming requests, coordinate with contractors and internal teams, and ensure issues are logged, prioritised, and resolved efficiently.
Key Responsibilities:
Manage helpdesk enquiries via phone, email, and internal systems
Log and prioritise maintenance requests to ensure timely resolution
Liaise with contractors and...
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