Facilities Operation Manager

Responsibilities

• Manage and oversee daily facilities operations to ensure service delivery complies with contractual requirements, KPIs, and operational standards.
• Lead and supervise technical staff, supervisors, operators, and service personnel in supporting day-to-day facilities management, maintenance, and Smart Operations Centre activities.
• Supervise the maintenance and operation of building M&E systems, including electrical, ACMV, plumbing, fire protection systems, pumps, building management systems, and operational monitoring platforms.
• Monitor security and non-security alerts within the Smart Operations Centre and ensure timely response, escalation, and resolution by operations personnel.
• Evaluate operational incidents and coordinate with internal departments, contractors, service partners, and service providers for issue resolution and corrective actions.
• Plan, monitor, and supervise preventive ...