Job Description

SUMMARY 
The Facility Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services including the management of the life cycle of work orders. This is done by ensuring that vendors adhere to SLAs and complete work on time to maintain a high level of customer service. In addition, the coordinator ensures adherence to policies and procedures, ensuring data integrity, quality planning, and KPI work order metrics are achieved. 

KEY DUTIES & RESPONSIBILITIES 

Service Delivery 
Manage work orders to completion in BGIS or client-based web application.
Facilitate alignment of client required services with contracts, schedules, and Pos.
Review of work orders to determine if invoiceable or non-invoiceable.
Schedule access for internal and external service providers with the facility when required.
Prepare weekly/monthly summaries of work order performa...
            

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