Fbs Customer Care Representative

**Join a New Project with One of the Largest Insurance Groups in the World****Position**:Customer Care Representative**Location**: On-site (Aguascalientes) | Prol.Gral.Ignacio Zaragoza #****, Trojes de Alonso**Schedule**: Monday to Friday | Shift: 8:00 AM - 5:00 PM**About the Opportunity**We're launching a new and exciting project with one of the United States' largest insurers—part of a globally recognized insurance group.With over US$25 billion in premiums, 19 million policies, and a presence in all 50 states, our client is a trusted name in financial services and protection.This is a unique opportunity to be part of a growing team from the ground up, contribute to meaningful work, and build a long-term career in a dynamic, supportive environment.
**Key Responsibilities**:**What You'll Do**As a key member of our Customer Service team, you'll:- Respond to inquiries related to insurance policies and coverage- Resolve moderately complex issues with empathy and professionalism- In...