Job Description
A food company located in Shoueifat, is seeking a dynamic and detail-oriented female Customer Service Representative to handle customer inquiries related to our products and services.
Responsibilities:
-Receive, document, and respond to customer inquiries in a timely and professional manner.
-Coordinate with colleagues and the Customer Service Manager (CSM) to ensure efficient delivery of products, services, and information.
-Process customer requests, orders, and complaints accurately.
-Maintain a positive, empathetic, and professional attitude with customers and suppliers at all times.
-Record and manage all customer interactions, transactions, comments, and complaints.
-Screen and route incoming phone calls to the appropriate team or department.
-Update and analyze various customer service reports and data sheets.
- Ensure compliance with the company’s Quality Management System and contribute to on...
Responsibilities:
-Receive, document, and respond to customer inquiries in a timely and professional manner.
-Coordinate with colleagues and the Customer Service Manager (CSM) to ensure efficient delivery of products, services, and information.
-Process customer requests, orders, and complaints accurately.
-Maintain a positive, empathetic, and professional attitude with customers and suppliers at all times.
-Record and manage all customer interactions, transactions, comments, and complaints.
-Screen and route incoming phone calls to the appropriate team or department.
-Update and analyze various customer service reports and data sheets.
- Ensure compliance with the company’s Quality Management System and contribute to on...
Apply for This Position
Ready to take the next step? Click the button below to submit your application.
Submit Application