Full-time Posted June 07, 2026
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Job Description

Key Responsibilities

  • Assisting with data collection via engaging respondents via online or through manual collection methods.
  • Accurately enter collected data into the system and ensure data integrity.
  • Conduct field visits for respondents who cannot be reached via phone.
  • Update call outcomes and survey progress daily using assigned tools (e.g., Excel).
  • Collaborate with team members to achieve survey completion targets.
  • Prepare accurate daily reports on productivity and survey completion.
  • Review and correct (“clean”) survey data flagged for errors or ambiguities.
  • Maintain detailed case notes for each respondent to support follow-up actions.
  • Adhere to Standard Operating Procedures (SOP) and provide valid reasons for any deviations.
  • Meet established Key Performance Indicators (KPIs).

Requirements

  • Minimum Diploma qualification in Business, Marketing, or related field.
  • Custome...

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