Field Service Engineer – Managed Print Solutions

Company Vehicle | Fuel Card | Mobile Phone | Laptop | Manufacturer Training

Virtek Solutions Ltd is a growing Scottish technology company specialising in Managed Print Services, Document Management, Telecoms, IT Services and Digital Signage.

Due to continued growth, we are looking to recruit an experienced Field Service Engineer to join our service team supporting our Epson and Fujifilm managed print customers throughout Scotland.

Key Responsibilities

• Service, maintain and repair Epson and Fujifilm multifunctional devices and printers (full manufacturer training provided where required)
• Attend customer breakdowns and service calls
• Install, configure and network multifunctional devices and printers
• Carry out device installations, relocations and upgrades
• Liaise with our service, operations and sales teams to ensure a smooth customer experience
• Diagnose and resolve technical issues efficiently...