Job Description
Job Description Summary
Responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction, and maintaining all equipment models specific to X-ray Systems, Mammography Systems, Image Guided Systems (IGS) or/and Bone Mineral Density (BMD).
Job Description Essential Responsibilities- Maintain all models specific to the above listed modality in the assigned area.
- Perform total system level troubleshooting on complex multi-symptom problems.
- Maintain daily interface with doctors and technicians on equipment status issues, to ensure satisfaction of primary customers.
- Assist in Account Sales visits, help train others where necessary, and identify Sales opportunities and communicate them to account team.
- Assist in the growth and direction of business in geographic area.
- Responsible for Warranty and PMS contract cost control.
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