Job Description
Our client, a leading organisation in the Defence & Security sector, is seeking a dedicated and dynamic Field Service Engineer to join their team on a permanent basis. This role plays a crucial part in maintaining and supporting high-quality systems for customers within the UK and internationally, with a primary focus on defence and national security.
Key Responsibilities:
Engineering visits (preventive and corrective):
Maintain, patch, update, and audit customer systems and products.
Perform corrective maintenance and repairs to resolve customer issues.
Support military exercises, demonstrations, and testing.
Assist with customer acceptance testing of new deliveries/products.
Deliver operator and maintainer training.
Remote support:
Provide 1st/2nd line support via the service desk for logged customer issues.
Join an on-call 24/7 rota, with the possibility of attending customer sites at short notice.
Infrastructure and Network support:
Key Responsibilities:
Engineering visits (preventive and corrective):
Maintain, patch, update, and audit customer systems and products.
Perform corrective maintenance and repairs to resolve customer issues.
Support military exercises, demonstrations, and testing.
Assist with customer acceptance testing of new deliveries/products.
Deliver operator and maintainer training.
Remote support:
Provide 1st/2nd line support via the service desk for logged customer issues.
Join an on-call 24/7 rota, with the possibility of attending customer sites at short notice.
Infrastructure and Network support:
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