Field Service Technician

Overview

Are you a hands-on problem solver who thrives in the field? Join ID Technology Canada, a ProMach company, as a Field Service Technician based in Surrey, BC. This position requires regular travel to customer sites across Western Canada and the U.S., offering flexibility and autonomy while being part of a supportive, high-performing team.

Responsibilities

• Install, demonstrate, maintain and repair marking, coding and labeling equipment
• Train customer operators and maintenance personnel
• Troubleshoot mechanical/electro-mechanical systems
• Assess customer needs and recommend solutions to optimize their processes
• Share and exchange solutions with other service technicians and sales managers
• Keep current on all company products by attending training sessions (onsite/offsite)
• Support administrative or remote technical tasks when not in the field

What You Bring

• 7+ years o...