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Field Supervisor/Scheduler

📍 Home Instead • Harrogate, England, United Kingdom • Posted June 07, 2026

Full-time Posted June 07, 2026
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Job Description

Job Description

The Role

  • Support care consultations, service reviews and completing client support plans.
  • Conduct staff supervisions and client QA’s.
  • Create, update and audit client care plans and assist with digital care planning.
  • Maintain accurate client and Care Professional records on Home Instead software and People Planner.
  • Conduct client and Care Professional introductions.
  • Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.
  • Carry out client reviews and action these accordingly.
  • Support and mentor Care Professionals.
  • Provide support to the Client Experience team.
  • Maintain regular contact with clients and Care Professionals.
  • Participate in on-call duties as required.
  • Understand and build effective and efficient schedules around our clients and Care Professionals.
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