Job Description
Job Summary
This position is responsible for all aspects of the customer invoicing process. This includes, but is not limited to, reconciliation of Sales Order / Purchase Order / Invoice, coordination with order management and project management teams, and assistance resolving customer disputes. The Invoice Operations Coordinator must maintain balance between corporate policy/procedures and customers’ needs. It includes providing an exceptional level of customer service to both internal and external stakeholders.
Job Responsibilities
Functional Expertise
- Reviews purchase orders for all Vertiv product orders within the required turnaround time of not exceeding 24 hours.
- Reviews CPQ quote to ensure accuracy of order versus submitted PO.
- Processes after-invoice adjustments in a prompt manner to avoid unnecessary credit hold to customers.
- Generates proforma invoice and Order Acknowledgement as requested. ...
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