Job Description
Educates and helps students and prospective students navigate the financial aid process. This process begins at the moment a prospective student considers enrollment and continues through graduation or withdrawal. Financial Aid Counselors are expected to provide exceptional customer service to existing students, prospective students, and other department members within Florida Tech. Aids in the student retention effort by helping students find alternatives to withdrawal
Responsibilities Include:
Counsels students and families in person, via phone, and virtually, in all aspects of financial aid for all programs available to students at FIT
Maintains up-to-date knowledge of federal, state and institutional guidelines
Resolves SAR C-flags and confirms student eligibility when FAFSA confirmations fail
Assists in aid eligibility assessment, funds disbursement, and aid reconciliation procedures
Reviews and updates...
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